Mental Health Resources

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Beacon Health Options, the Empire Plan MHSU Program Administrator, changed their name effective March 1, 2023 to Carelon Behavioral Health.

This name change is the result of Beacon Health Options joining the Carelon brand in order to expand their reach and their network.  While the name change affects many documents, printed and digital, that currently use the Beacon name and logo, it will have no impact on the Empire Plan or the State’s contract with Carelon, to administer the Mental Health & Substance Use (MHSU) Program.  All the doctors and health professionals available in the Empire Plan network through Beacon will continue to be available.  All Beacon phone numbers, websites and apps will redirect members to the corresponding Carelon places.  

On materials published before March 1, 2023, messaging may still include “Beacon Health Options” but after the name will change to Carelon Behavioral Health. Websites will be changed to www.carelonbehavioralhealth.com.  There is an announcement of the name change on the Empire Plan customized AchieveSolutions website, as well as notifications in the various Empire Plan communications materials published throughout the year.

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  • SAMHSA Disaster Distress: https://www.samhsa.gov/find-help/disaster-distress-helpline
  • Drug Rehab Centers in New York – Find the best alcohol and drug rehabs in New York, USA. Browse 1,884 nearby treatment centers and search for inpatient, outpatient, or detox treatment. Filter by payment options, amenities, specialty programs, and more to find the best treatment for your unique situation.

     Find A New York Addiction Center By City

  • Suicide Prevention Lifeline: 1-800-273-TALK (8255) – Crisis Text Line: text TALK to 741741
  • New Domestic Violence Text Line – NYS launched a new texting program and confidential service to help New Yorkers experiencing domestic violence. Unfortunately, there has been a rise in domestic violence reports during this pandemic. Abuse victims are often closely watched by their abuser, making these tools needed. We want you to know that you are not alone and you do not have to stay in a dangerous situation. Text 844-997-2121 or visit www.opdv.ny.gov to confidentially chat with a professional at any time of day or night.
  • National Domestic Violence Hotline 1-800-942-6906
  • Free Mental Health Webinars – May is Mental Health Awareness Month – free mental health webinars offered by the Mental Health Association of New York State (MHANYS) during Mental Health Awareness Month in May. Register at MHANYS.org/registration/.
  • Northeast Region 211  All counties.  Dial 211 or 1-888-366-3211 9am-7pm for free, confidential crisis counseling, mental health or substance abuse issues, as well as housing, childcare, employment, healthcare, senior care. Financial problems, legal matters, etc.  After hours, call National Suicide Prevention Lifeline 1-800-273-8255
  • On Our Sleeves – The Movement to Transform Children’s Mental Health